The author recounts his Thanksgiving dinner at a Brazilian steakhouse where waiters carve meat directly onto diners' plates. While the service was exceptional, an automatic 20% gratuity was added to the bill without clear prior notification, creating potential confusion about tipping expectations. The author contrasts this with another restaurant that transparently displays its automatic gratuity policy.

He then shifts focus to Las Vegas resort casinos, particularly MGM Resorts International properties, which are implementing increasingly complex fee structures. A breakfast room service order totaling $79 included multiple additional charges: a $10 room service upgrade, a 22% automatic tip, and a $10 service charge.

The author clarifies the distinctions between gratuity, tip, and service charge, noting that establishments sometimes explain where these fees are directed. Overall, the piece illustrates growing consumer frustration with opaque and multiple mandatory charges in the hospitality industry.